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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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OG Pimpassassin

June 26, 2025

1  out of  5
rating by OG Pimpassassin
"Seems like according to commercials white people ur useless and blacks can abuse them... That's racist... I can't believe you support state farm and or sell it..."
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Richard Klauber

June 23, 2025

5  out of  5
rating by Richard Klauber
"Besides saving me money the two people I spoke to were extremely helpful and patient with me. Being 75 yers old that is just as important as saving money. Crystal helped with getting the discount and setting up and canceling my old policy. Even technical problems she was always patient and considerate. Alexa helped me with finishing the setting up the drive safe pod when I thought it was all done. She was also kind and patient. The agency is very lucky to have them"
We responded:
"Hi Richard, Crystal does a great job. We are glad to have her at Bill Hon State Farm. Please let us know if we can assist you in the future with anything. "
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hedgehogg27

June 23, 2025

5  out of  5
rating by hedgehogg27
"Tovah was very helpful explaining all the different coverages and saving me money!!"
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Dawn Hughes

June 19, 2025

5  out of  5
rating by Dawn Hughes
"Best price for the coverage. Customer service is impeccable and Tovah was very helpful and willing to find answering my questions. Quality is their priority."
We responded:
"Hey Dawn, thank you so much for the review. We are looking forward to helping you in the future here at Bill Hon State Farm."
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Charlie Christy

June 11, 2025

5  out of  5
rating by Charlie Christy
"The lady I spoke to on the phone tovah was so helpful at answering all my questions and explained everything clearly and to a point I was able to understand everything"
We responded:
"So glad that we were able to answer all your questions. Please don't hesitate to reach out if you have any questions or concerns."
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Oliver Mintz

June 11, 2025

5  out of  5
rating by Oliver Mintz
"Tovah is very understanding and patient, she cares about her customers! I know any of my friends and family and even myself is taken care of when I know she is at work on the job at hand!"
We responded:
"Tovah, does a great job. Thank you, Oliver, for the 5 star review. "
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Knicole

June 11, 2025

5  out of  5
rating by Knicole
"I recommend working with Tovah she is the best agent the office could, literally their saving grace. She has the best customer service and she knows her job like the back of her hand. I love doing business with her, ten starrrrrrrrsssshonestly"
We responded:
"So glad you are happy with us here at Bill Hon State Farm. Happy to help at any time. "
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Denny D

June 11, 2025

5  out of  5
rating by Denny D
"Tovah helped me with my life insurance loan!! Thank you bill hon State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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William Isham

June 11, 2025

5  out of  5
rating by William Isham
"I've had great experience with the people especially Tovah she's been more than happy to let me know when my bills are due without making me feel like I don't know what I'm doing"
We responded:
"Thanks Will. Tovah always does a great job for us at Bill Hon State Farm. "
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Jonathan Rodriguez

June 5, 2025

5  out of  5
rating by Jonathan Rodriguez
"Saved a ton of money on my car insurance fast and easy,I spoke with Amanda and got switch over immediately. Thank you Amanda!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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Chelsea Santo

June 3, 2025

5  out of  5
rating by Chelsea Santo
"I've used State Farm for auto and home insurance. Their agents and reps are knowledgeable and friendly. I've worked with Chris in the past and he's been great, very personable. Most recently Tovah was incredibly helpful today in getting me answers to 2 questions I had. One was instant, and she called me later in the day to provide a follow up for the other. Thank you Tovah for your prompt help!"
We responded:
"Hey Chelsea, truly appreciate the review. Chris and Tovah do a great job . "
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Daniel Harper

May 13, 2025

5  out of  5
rating by Daniel Harper
"This office has been amazing to work with. They are very knowledgeable of the products they offer or are more than willing to research your question and provide a thorough answer. They have been more than helpful with not only filing claims on our behalf, but also helping us navigate the whole process. Tovah recently was extremely helpful with tracking down and advocating for us with an extra claim through NFIP after Hurricane Helene. I cannot recommend this office enough."
We responded:
"Hey Daniel thanks for being part of Bill Hon State Farm. We truly appreciate your business and look forward to helping anyway we can. "
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John Hamblin

May 12, 2025

5  out of  5
rating by John Hamblin
"Always there to help out and answer questions. I love this company and their rates."
We responded:
"Thank you John for the great review. Let us know how we can assist in the future. "
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Kevin Choppolla

May 5, 2025

5  out of  5
rating by Kevin Choppolla
"Best insurance agent around if i could give ya a 10 i would thanks bill"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Noel H

May 4, 2025

5  out of  5
rating by Noel H
"Bill & his team are fantastic! Each of them work closely with you to insure you are getting the best personalized coverages & customer service!"
We responded:
"Thank you very much Noel! You are correct, we work together as a family and try to be like a good neighbor to all our clients and their friends and family. Protecting assets benefit many people and we help our clients make informed decisions, in regards to their Life Insurance as well as Auto Insurance and Homeowner's Insurance in addition to all our banking products :)"
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dksntpa

April 23, 2025

1  out of  5
rating by dksntpa
"This office is totally CLUELESS! If you call in, you get some 3rd party answering service, more clueless-ness, every agent just started weeks prior to me actually having to walk in for the second time. Added drivers to my policy I had no idea who the person is on the policy, and you would think a normal agent would go over it in detail to make sure ALL the info was correct, WRONG!"
We responded:
"Thank you for taking the time to leave us a review. Seems like we have been the victim of spam or a bot. "
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Janet King

April 15, 2025

5  out of  5
rating by Janet King
"I have been navigating the claim process for Hurricane Helene and Milton.... Bill Hon's office has been wonderful... Everyone I have interacted with has been great.. This is not how you want to find out how great your insurance guy is.... But I would only want Bill and his team if I'm ever in another disaster..."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Douglas Mallon

April 9, 2025

5  out of  5
rating by Douglas Mallon
"Every time I call or go by Tovah is always on point"
We responded:
"Thank you so much Douglas. The team at Bill Hon State Farm is a huge part of our success and Tovah does a great job. "
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theodore petine

April 8, 2025

3  out of  5
rating by theodore petine
"When i first met Phil my wife and i liked him from the start.Unfortunately when i called Phil i was told he was no longer working there.I requested a client transfer to an office ten minutes from my house.Unfortunately distance and beginning stage of cataracts keep me from driving distances.Bills office was way to far for me.I was a little upset when my request was never done.I had to go through State farm regional to get it resolved.Please respond Bill was my request ever submitted?."
We responded:
"Hey Ted, you have not been a client at our office for weeks. So of course, your request was submitted. Not sure if you upset that Phil is not here but I do reserve the right to make staffing decisions. Take care. "
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Valerie Lane

April 7, 2025

5  out of  5
rating by Valerie Lane
"Excellent customer service and always friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Barbara McG

April 7, 2025

2  out of  5
rating by Barbara McG
"Don’t get involved with these people. They beat your door down trying to sell you a policy- I had emails from one person, text messages from another & phone calls from a third. And none of them communicate with one another. We switched bc they gave us better quote than we were paying- then spoke to my husband and charged him much more than original quote. We received emails advising us to sign, even tho the coverage amts were not the amts we had specified. . I corrected them via email, but continued to receive the incorrect forms signing request. We asked to switch back to Progressive, told a week ago we could not bc “it’s still at the underwriter”. Told today we could, but today’s person knew nothing about the original quote or what we had already paid- but said yes- can switch back to Progressive. A confusing mess. Can’t imagine what filing a claim would entail. Update - after 3 weeks and 5 different SF reps, we were able to successfully cancel & return to the good service we had with Progressive. As it turned out, we were given one very good quote over the phone, but by the time it was sent to us, it had been changed and price increased. And then it was changed yet AGAIN without our permission, and the price was raised AGAIN. Buy beware. I have placed a complaint with the Florida state services regarding their suspicious activity."
We responded:
"Thank you for your review. We’re disappointed to hear that your experience was not up to our usual standards. Your feedback is crucial for us to improve. This is unacceptable for our standards. Any staff that handled this will be coached. Thank you. "
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Zach Gutkowski

April 7, 2025

5  out of  5
rating by Zach Gutkowski
"The quickest I've ever been helped by an insurance company. I was floored.. Mrs. Tovah is the G.O.A.T"
We responded:
"Hey Zach, thank you so much for the review. Tovah does a great job. Glad we could help. Please don't hesitate to reach out if you need anything additional. "
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Shannon Loughlin

March 25, 2025

5  out of  5
rating by Shannon Loughlin
"Tova has been a god send with always being there to help me with my account. I have recommended people try out Bill Hon’s State Farm, they will not be disappointed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jonathan Greene

March 21, 2025

4  out of  5
rating by Jonathan Greene
"Tovah was professional and personable."
We responded:
"Thank you, Jonathan, the team at Bill Hon State Farm appreciate you. "
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psketty psketty

March 20, 2025

5  out of  5
rating by psketty psketty
"Bill Hon has been my agent for many years. He and his staff are always at the ready to assist with questions or problems. Their attention to detail is excellent. Customer service at its best."
We responded:
"We thank you so much for the review. Always here to help!!"