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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debra cowger

October 23, 2025

5  out of  5
rating by debra cowger
"You guys are the best, talking with Tovah this afternoon, can not say enough how great she is!!! Do not EVER Let Her Go!!! And Bill either.Great working with the 2 of them!!"
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Amanda Delgado

October 7, 2025

5  out of  5
rating by Amanda Delgado
"Alexa was amazing when changing my car insurance! She took the time to listen, explain every detail clearly, and make sure I fully understood my options. She didn’t just rush through the process, she followed up, double-checked things, and went the extra mile to make sure I was taken care of. It was truly one of the best customer service experiences I’ve had! 11/10!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexa J.

October 7, 2025

5  out of  5
rating by Alexa J.
"I recently had some issues with my car insurance and was lucky enough to get connected with Amanda. She went above and beyond to help me sort everything out. From the moment our conversation started, she was patient, knowledgeable, and genuinely cared about resolving my problem. Amanda took the time to explain my options clearly, made sure I understood every detail, and followed up to ensure everything was handled correctly. It’s rare to find someone who combines professionalism with such kindness and dedication. Because of her help, what could’ve been a really stressful situation turned into a smooth and positive experience. Amanda truly deserves recognition for her outstanding customer service — she’s the reason I’ll continue to trust Bill Hon State Farm with my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Polidoro

September 25, 2025

5  out of  5
rating by Linda Polidoro
"We had the best experience with David, who set up our car insurance today with State Farm. He was thorough, professional, very personable, and proactive. He made the switch from our previous insurance to State Farm absolutely painless. Highly recommend!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David provided you with such a thorough, professional, and personable experience while setting up your car insurance with State Farm. At Bill Hon State Farm, we strive to make every transition smooth and hassle-free, and it's wonderful to know we hit the mark for you. We truly appreciate your recommendation and look forward to serving you in the future!"
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Rafaela Rodriguez

September 23, 2025

5  out of  5
rating by Rafaela Rodriguez
"Although this office is busy they are friendly and helpful.. don't hesitate to speak to there staff and get your quote cuz I didn't think I could get a better deal and boy was I wrong. Happy to be a new state farm client.."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that despite our busy office, our team was friendly and helpful throughout your experience. It’s great that you gave us a chance to provide a quote and found a better deal than expected. Welcome to the State Farm family—we’re excited to have you as a new client and are here to support you anytime!"
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Meisha Abbott

September 22, 2025

5  out of  5
rating by Meisha Abbott
"Alexa and Bill have mastered customer service, pricing and availability! I can always count on them to respond timely if not immediately and go above and beyond to accommodate my insurance needs. If I could give 10 stars there would be no doubt in my mind to do so. If you're looking for someone in this industry I'd highly recommend this team and State Farm in general! I was with Progressive for 20 years and couldn't even combine the service rating over that time to be equivalent or even close. State Farm should be the go to for all of your insurance needs definitely the way to go! Thank you and its been a pleasure continuing business with you all!"
We responded:
"Thank you so much for your wonderful review! Alexa and Bill truly appreciate your kind words and are thrilled to hear that their dedication to customer service, pricing, and availability has made such a positive impact. We’re proud to have earned your trust and loyalty, especially after 20 years with another provider. Your recommendation means a lot to us and reinforces our commitment to going above and beyond for every client. Thank you for choosing State Farm and for being such a valued part of our community—we look forward to continuing to serve all your insurance needs!"
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Michael acquaro

August 29, 2025

5  out of  5
rating by Michael acquaro
"Bill Hon and his staff are efficient, knowledgeable, and helpful. Tovah Schirmer is exceptional and ALWAYS goes above and beyond. THANKS TOVAH!"
We responded:
"Hey Michael, thank you for the 5-star review. Tovah does a great job for us here at Bill Hon State Farm. Please let us know if we can assist you in future. "
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Sean De Graw

August 25, 2025

5  out of  5
rating by Sean De Graw
"Holy moly my agent, Sean, kicks more butt than Jackie Chan in rush hour 3! That’s a lot of butt!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jose Labori

August 25, 2025

5  out of  5
rating by Jose Labori
"Best insurance company i have ever had. On point in price and customer service."
We responded:
"Thank you so much for your kind words! At Bill Hon State Farm, we strive to provide the best insurance experience with competitive pricing and outstanding customer service. We're thrilled to hear that you’re happy with our service. Please don’t hesitate to reach out if you need anything in the future!"
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Richard Klauber

June 23, 2025

5  out of  5
rating by Richard Klauber
"Besides saving me money the two people I spoke to were extremely helpful and patient with me. Being 75 yers old that is just as important as saving money. Crystal helped with getting the discount and setting up and canceling my old policy. Even technical problems she was always patient and considerate. Alexa helped me with finishing the setting up the drive safe pod when I thought it was all done. She was also kind and patient. The agency is very lucky to have them"
We responded:
"Hi Richard, Crystal does a great job. We are glad to have her at Bill Hon State Farm. Please let us know if we can assist you in the future with anything. "
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hedgehogg27

June 23, 2025

5  out of  5
rating by hedgehogg27
"Tovah was very helpful explaining all the different coverages and saving me money!!"
We responded:
"Thank you so much for the review. The team here does a great job of going over policies and coverages. "
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Dawn Hughes

June 19, 2025

5  out of  5
rating by Dawn Hughes
"Best price for the coverage. Customer service is impeccable and Tovah was very helpful and willing to find answering my questions. Quality is their priority."
We responded:
"Hey Dawn, thank you so much for the review. We are looking forward to helping you in the future here at Bill Hon State Farm."
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Charlie Christy

June 11, 2025

5  out of  5
rating by Charlie Christy
"The lady I spoke to on the phone tovah was so helpful at answering all my questions and explained everything clearly and to a point I was able to understand everything"
We responded:
"So glad that we were able to answer all your questions. Please don't hesitate to reach out if you have any questions or concerns."
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Oliver Mintz

June 11, 2025

5  out of  5
rating by Oliver Mintz
"Tovah is very understanding and patient, she cares about her customers! I know any of my friends and family and even myself is taken care of when I know she is at work on the job at hand!"
We responded:
"Tovah, does a great job. Thank you, Oliver, for the 5 star review. "
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Knicole

June 11, 2025

5  out of  5
rating by Knicole
"I recommend working with Tovah she is the best agent the office could, literally their saving grace. She has the best customer service and she knows her job like the back of her hand. I love doing business with her, ten starrrrrrrrsssshonestly"
We responded:
"So glad you are happy with us here at Bill Hon State Farm. Happy to help at any time. "
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Denny D

June 11, 2025

5  out of  5
rating by Denny D
"Tovah helped me with my life insurance loan!! Thank you bill hon State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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William Isham

June 11, 2025

5  out of  5
rating by William Isham
"I've had great experience with the people especially Tovah she's been more than happy to let me know when my bills are due without making me feel like I don't know what I'm doing"
We responded:
"Thanks Will. Tovah always does a great job for us at Bill Hon State Farm. "
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Jonathan Rodriguez

June 5, 2025

5  out of  5
rating by Jonathan Rodriguez
"Saved a ton of money on my car insurance fast and easy,I spoke with Amanda and got switch over immediately. Thank you Amanda!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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Chelsea Santo

June 3, 2025

5  out of  5
rating by Chelsea Santo
"I've used State Farm for auto and home insurance. Their agents and reps are knowledgeable and friendly. I've worked with Chris in the past and he's been great, very personable. Most recently Tovah was incredibly helpful today in getting me answers to 2 questions I had. One was instant, and she called me later in the day to provide a follow up for the other. Thank you Tovah for your prompt help!"
We responded:
"Hey Chelsea, truly appreciate the review. Chris and Tovah do a great job . "
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Daniel Harper

May 13, 2025

5  out of  5
rating by Daniel Harper
"This office has been amazing to work with. They are very knowledgeable of the products they offer or are more than willing to research your question and provide a thorough answer. They have been more than helpful with not only filing claims on our behalf, but also helping us navigate the whole process. Tovah recently was extremely helpful with tracking down and advocating for us with an extra claim through NFIP after Hurricane Helene. I cannot recommend this office enough."
We responded:
"Hey Daniel thanks for being part of Bill Hon State Farm. We truly appreciate your business and look forward to helping anyway we can. "
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John Hamblin

May 12, 2025

5  out of  5
rating by John Hamblin
"Always there to help out and answer questions. I love this company and their rates."
We responded:
"Thank you John for the great review. Let us know how we can assist in the future. "
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Kevin Choppolla

May 5, 2025

5  out of  5
rating by Kevin Choppolla
"Best insurance agent around if i could give ya a 10 i would thanks bill"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Noel H

May 4, 2025

5  out of  5
rating by Noel H
"Bill & his team are fantastic! Each of them work closely with you to insure you are getting the best personalized coverages & customer service!"
We responded:
"Thank you very much Noel! You are correct, we work together as a family and try to be like a good neighbor to all our clients and their friends and family. Protecting assets benefit many people and we help our clients make informed decisions, in regards to their Life Insurance as well as Auto Insurance and Homeowner's Insurance in addition to all our banking products :)"
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dksntpa

April 23, 2025

1  out of  5
rating by dksntpa
"This office is totally CLUELESS! If you call in, you get some 3rd party answering service, more clueless-ness, every agent just started weeks prior to me actually having to walk in for the second time. Added drivers to my policy I had no idea who the person is on the policy, and you would think a normal agent would go over it in detail to make sure ALL the info was correct, WRONG!"
We responded:
"Thank you for taking the time to leave us a review. Seems like we have been the victim of spam or a bot. "
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Janet King

April 15, 2025

5  out of  5
rating by Janet King
"I have been navigating the claim process for Hurricane Helene and Milton.... Bill Hon's office has been wonderful... Everyone I have interacted with has been great.. This is not how you want to find out how great your insurance guy is.... But I would only want Bill and his team if I'm ever in another disaster..."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"