Reviews

"Súper helpful and very good communication :)"

"I didn't know there was a great company by far and away the best price for home and Auto"

"Bill saved me a ton of money on my car insurance. Give him a call!"

"This office responds in a very timely manner, they got my insurance rate down and still I have great coverage! I am very pleased with their service."

"Bill Hon (or someone representing him), mis represented products sold to me. Bill Hon and team has failed to respond to forms on his website and phone messages left him."

"Just looking around for cheaper car insurance and clicked an ad on fb. I had State farm before and my price went up so I went with progressive. This time I got a quote from another state farm agent. I told them I was paying 600 through progressive and they came back with 431 for three cars for 6 months. I was very happy with the process."

"They are the best..."

"Thank you, Alexa Johnson, for your prompt attention to my request and your courteous manner Apreciated!"

"Isa went out of her way to let me know my refund Amt when cancelling a car I sold :) lovely service experience always here. Been a customer for years and will remain one."

"I thought I was getting the best deal, until I spoke with Nick. He informed me that not only could he cut my insurance in half but I got better coverage. This was a no brainer. Thanks Nick with State Farm."

"I’ve been with State Farm since 1980 always great service and no issues Tovah in the office is very proficient at handling my needs :))"

"very helpful and decreased my insurance for 2 adults with 2 vehicles by $378."

"Responsive, easy to work with, patient and honest which is always a breath of fresh air especially when it comes to insurance. Thank you Bill!"

"Everything was excellent. I am very pleased at the service. Thank you so much for your help and your hand. God bless."

"Isa and Crystal have been amazing to work with. They are both very knowledgeable and timely on getting back to you with questions or concerns! Highly recommend this agency!"

"Very professional"

"I have been with this office several years but ever since this office lost Michael F. the office has been functioning poorly. Every employee I speak with is new or lacks information. I have been given the wrong information multiple times on multiple calls. It seemed like Tovah might have been able to help but was supposed to re-bill a policy that I had changed coverage for and I never heard from her so I had to pay the improper and higher amount. When I tried to call to find out what was going on with the re-bill and she is out of office until next week and I was told no one there could help until she came back. Unacceptable service, frustrating, and dangerous for people trying to get or change coverage if they don't have the right information."

"Needed to add a car to our policy today and Joanne saved our bacon! She is so kind and thoughtful. She even sent me extra information that I didn't realize I needed! Thank you, Joanne!!!"

"Great office. Fast, efficient, and excellent customer service. I highly recommend Bill Hon agency to anyone looking for affordable rates."

"Tovah, I would like to extend my sincere appreciation for the exceptional support you have provided throughout the Tesla repair process. Your professionalism, attentiveness, and steadfast advocacy on our behalf have significantly eased what could have been a difficult experience. The level of service you have delivered is truly exemplary, and I am grateful for your consistent guidance and commitment from the outset. It has been a privilege to work with you, and I cannot imagine navigating this process without your assistance."

"I am writing to express my profound gratitude for the exceptional support provided by Tovah during what has been an incredibly difficult and stressful period for my family and me. Following a recent accident, we found ourselves facing immense challenges and emotional distress, navigating a situation that has truly tested our resilience. This has undoubtedly been one of the most arduous times in our lives.

However, Tovah’s involvement has been nothing short of extraordinary. Her professionalism, empathy, and unwavering dedication have profoundly impacted our experience. She has gone far above and beyond any expectations I have ever held for an insurance company representative. Tovah consistently demonstrated remarkable foresight, anticipating our needs, providing crystal-clear guidance through complex procedures, and handling every detail with meticulous efficiency and genuine care.

Her proactive communication and compassionate approach transformed what could easily have been an overwhelming and cumbersome bureaucratic process into a remarkably seamless journey. She effectively alleviated a significant portion of the burden and stress on our family, allowing us to focus on healing and recovery rather than administrative complexities. We are truly fortunate to have had her unwavering support and expertise during such a turbulent time."

"Tova at Bill Hon gave me awesome service. She called me to review my plan & showed me how to save money without decreasing my coverage. Thank you, your assistance was greatly appreciated! 🙏
Ms. Annie"

"This office rarely answers phone calls. The only way I have been able to get assistance is by calling the 1-800 number. Getting a response through email is also very difficult and often takes much longer than expected.

I would not use this company again. Working with the local office has been extremely frustrating because they are difficult to reach, and the main customer service line is often unable to answer specific questions. To make matters worse, their automated AI phone system frequently struggles to understand what callers are saying, making it even harder to get help when it's needed."

"Tyler is very responsive and knowledgeable!"

"Shannon made my auto insurance experience with State Farm simple. It's always such a pain to make a switch, but truly this 'switch' was quick and easy. Thank you, Shannon - Yahoo - lower rate!"