State Farm® Insurance Agent Bill Hon

"Everything was great until Hurricane Helene. I was told by one of his agents that I had hurricane and flood insurance with my renters policy. That was a lie! When the City of St. Pete turned off the water treatment plant, and untreated sewage flooded my home from the street, State Farm denied my claim. Now, 3 weeks later, an adjuster called me to reinvestigate and said that I was covered. He only wanted to do an inspection at a home I can no longer live at. I call Bill Hon's agency to change my renters policy to my new address because it is needed so that I can move in, and the girl in the office took my information. I stated that I wanted NO CHANGES, just a change of address. She called me back and said that my rated was $$.$$ a month. When I asked her if that was cheaper, she said it was the same rate. WHY IS SHE CALLING ME AND WASTING MY TIME? JUST DO WHAT IS REQUESTED AND CHANGE THE F&C#ING ADDRESS! Of course, she gave me an excuse that is going to take a week because of the hurricanes. TO CHANGE AN ADDRESS? The incompetence at this office is inexcusable! Because of it, my new lease signing is delayed until I get the new declaration of coverage with the new address on it!"

"So far so good had a great experience with Philip. Very knowledgeable and honest. Thank you for your service."

"Needed some policy questions answered and add ons. Tovah is awesome, explained everything and I got exactly what I needed. Great customer service as always. A valuable asset to the office. Thank you again."

"My agent, Phillip was great. He explained my policy to me in detail and got me a great rate. Very pleased with State farm and will recommend them to friends and family."

"I have had mixed feelings with Bill Hon SF. There were a few agents that I have worked with that have not been proactive, with the largest issue being that they make things (I e. bill breakdowns) more complex than they should be and lack of responsiveness. I was also not given a heads up the my cost will increase for not signing a specific form. I expect my insurance company to be all over it and 100% disclose those implications. I had a number of questions today on my bill and playing our different scenarios to understand how cost will be affected. Tovah was super patient and provided some great options as to how I can go about slightly reducing my overall cost. Providing 3 stars given my overall experience (and lack of support from agents I have worked with) but want to specifically give Tovah credit for her help and support."

"Tova and Hannah are always able to solve any inquires or problems i experience. Excellent customer support. The office is to be commended."

"I had a wonderful experience with my agent Dave he was very patient explaining everything thoroughly and saved me ALOT of money. Thank you Dave and I look forward to working with you! I just wish I had done it earlier!"

"Tovah spent hours on the phone trying to get me a rental an help me with all questions I had with my claim today so I’m very satisfied with what she did to help me!!!!!"

"Best day glad to have received the call from David Cataldo professional courtesy and very respectful needless to say he treat me like a person that understood what I was looking for and got right to business. 😀 to my surprise he came back with my options and most amazing how much I was able to save monthly. Thanks to him and State Fram. Kudos to his boss to have such an awesome representative of your company 👏 thanks Bill Hon for having employees like David Cataldo"

"Phil took excellent care of my family and business. He was patient, informative and very personable. We cut our bill down by hundreds of dollars. We are so grateful, thank you, Phil!!!!"

"Crystal was so helpful!"

"Always a pleasant experience when dealing with the staff at this office! Tovah and Michael have both helped me out many times and they always seem happy to do so!"

"Philip is amazing! He didn’t just sell me insurance he helped me UNDERSTAND insurance and what things actually mean within a policy. Now that’s a person who cares not just a salesman pushing unnecessary things on to you. Thank you Philip for such an awesome experience while dealing with something that is usually stressful. Greatly appreciate 💙"

"Best agent to work with, its been a wonderful time with him, very easy to work with"

"Gvest Capital has had an amazing business relationship for 15 months with Michael Feulner and Bill Hon. We have had quick-top notch service, educated answers as well as solutions with immediate response times. Thank you to Michael and your team!"

"Karen at the St Pete office was so pleasant to speak with. I have a learning disability and it’s tough for me to complete tasks such as this, but she was super patient and I really appreciated it. She needs a raise!"

"Great customer service. They took the time to explain all of my options and directed me to the best policy that saved me money. Best agents in the greater Tampa Bay area."

"I’ve been with Bill Hon for over 5 years now and often switch vehicles. I reached out today and as usual they were able to assist and answer questions even I didn’t know I had. Michael went above and beyond to make sure the policy was setup to my preference. Thanks as always!"

"Professionalism at its best. After reviewing my policies Michael notified me I was paying almost twice what I should. He saved me thousands on my auto, private residence, and investment properties. Thanks guys for your diligent effort and follow through."

"I absolutely LOVE this agency. I’ve had amazing and attentive agents (Karen Leon is my hero!) who have helped me many times over the years. I made the mistake of going to another agency/company for a year and it was a big mistake! Don’t. Do. It. Stay with Bill."

"I had a wonderful experience being helped by Karen Leon-Mendoza. she helped me get an affordable universal life policy and car insurance that saved me hundreds of dollars a year and she made it so simple."

"I called to inquire about my bill being raised $74 dollars a month, I was upset and confused since I have the drive safe tracker and discount, so my monthly rate shouldn’t go up only down. I spoke with Hannah and explained why I was upset, (in detail in a sort of rant about the world and how it’s awful right now) and she was so professional and empathetic. I told her my financial situation and asked what options I had to keep my insurance and she told me what I could do. She was kind enough to listen, and made me feel better just by being truly heard. Hannah is truly one of a kind and the BEST insurance representative I have had the pleasure of speaking with."

"Im new to State Farm after getting quotes from multiple Insurance companies, I was very pleased with my services. I spoke with one of the nicest agents. Her name is Crystal. She was extremely attentive, detail-oriented, Kind and personable very quick to respond. She answered all my silly questions with so much patience. I’m very Happy to have this wonderful experience. Thank you. 10/10 recommended!"

"Best in town! Affordable an great insurance, Thank you crystal!"

"My family and I have with bill hon State Farm since 2020. We are and have been astonished with the level of professionalism and care. Definitely would recommend!"