Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Moemen Seif

Moemen Seif

December 6, 2024

1  out of  5
rating by Moemen Seif
"Worst auto insurance company i have dealt with! 0 customer service experience."
We responded:
"Thank you for your feedback. "
Profile photo of Bryttany

Bryttany

December 2, 2024

5  out of  5
rating by Bryttany
"I am new to Florida and had many questions on coverage options. Phil was very patient, informative and eager to help. I was very appreciative at the customer service he provided."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tattala Bowie

Tattala Bowie

December 2, 2024

5  out of  5
rating by Tattala Bowie
"My experience with Phil was top notch. He was polite and knowledgeable and seemed to have strong handle on the necessary State Farm products that would best suit my insurance needs. I highly recommend this office if you want to speak to real people and limit wasting your time taking other avenues."
We responded:
"Hey Tattaia. Thank you for joining the Bill Hon State Farm Office. Phil does a great job. "
Profile photo of Calvin McEathron

Calvin McEathron

November 15, 2024

5  out of  5
rating by Calvin McEathron
"Tovah was super helpful. Had a question and it was quickly answered. Refreshing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Larry Calmbacher

Larry Calmbacher

November 12, 2024

5  out of  5
rating by Larry Calmbacher
"Been dealing with this office on a claim. Specifically Michael, he has went above beyond helping me navigate the claim. Bill Hons office and State Farm have been great to deal with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Bill Hon's State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jerry

Jerry

October 24, 2024

5  out of  5
rating by Jerry
"Tovah, you are amazing, your knowledge, professionalism, and the way you are so quick to help is and was so much appreciated. You definitely deserve a raise. Mr Hon can you help her out with that. What a hard-working staff member you have there!! This young lady is certainly appreciated by this customer!"
We responded:
"We are happy to see someone as young as you are, preparing for life events while protecting your assets. We are happy to have you as part of Bill Hon State Farm's family and greatly appreciate your recommendation :)"
Profile photo of Marco Trujillo

Marco Trujillo

October 7, 2024

5  out of  5
rating by Marco Trujillo
"So far so good had a great experience with Philip. Very knowledgeable and honest. Thank you for your service."
We responded:
"Hey Marco, thanks for the review. Please let us know how we can help in the future. "
Profile photo of Tara Vartanian

Tara Vartanian

October 3, 2024

5  out of  5
rating by Tara Vartanian
"Needed some policy questions answered and add ons. Tovah is awesome, explained everything and I got exactly what I needed. Great customer service as always. A valuable asset to the office. Thank you again."
We responded:
"Thank you Tara. I am lucky to have a great staff able to answer any questions you might have. "
Profile photo of David Morin

David Morin

October 3, 2024

5  out of  5
rating by David Morin
"My agent, Phillip was great. He explained my policy to me in detail and got me a great rate. Very pleased with State farm and will recommend them to friends and family."
We responded:
"David, thank you for the review. Philip does a great job here for us at Bill Hon State Farm. Please let us know if we help with anything in the future. "
Profile photo of Nicole Greenstein

Nicole Greenstein

October 2, 2024

3  out of  5
rating by Nicole Greenstein
"I have had mixed feelings with Bill Hon SF. There were a few agents that I have worked with that have not been proactive, with the largest issue being that they make things (I e. bill breakdowns) more complex than they should be and lack of responsiveness. I was also not given a heads up the my cost will increase for not signing a specific form. I expect my insurance company to be all over it and 100% disclose those implications. I had a number of questions today on my bill and playing our different scenarios to understand how cost will be affected. Tovah was super patient and provided some great options as to how I can go about slightly reducing my overall cost. Providing 3 stars given my overall experience (and lack of support from agents I have worked with) but want to specifically give Tovah credit for her help and support."
We responded:
"Hey Nicole thanks for the review and break down. Any document we send for signature is required. Tovah does a great job and I am glad she was able to help. "
Profile photo of Terry Wagner

Terry Wagner

October 1, 2024

5  out of  5
rating by Terry Wagner
"Tova and Hannah are always able to solve any inquires or problems i experience. Excellent customer support. The office is to be commended."
We responded:
"Hi Terry, thank you for the kind words. The team here at Bill Hon State Farm does a great job. Please do not hesitate to contact for anything additional you might need. "
Profile photo of Barbara Elovich

Barbara Elovich

September 27, 2024

5  out of  5
rating by Barbara Elovich
"I had a wonderful experience with my agent Dave he was very patient explaining everything thoroughly and saved me ALOT of money. Thank you Dave and I look forward to working with you! I just wish I had done it earlier!"
We responded:
"Thank you Barbara, David does a great job with going over coverages and making sure you understand what you have. Let us know if we can further assist you. "
Profile photo of andrew bordenet

andrew bordenet

September 20, 2024

5  out of  5
rating by andrew bordenet
"Tovah spent hours on the phone trying to get me a rental an help me with all questions I had with my claim today so I’m very satisfied with what she did to help me!!!!!"
Profile photo of Angel Correa

Angel Correa

September 19, 2024

5  out of  5
rating by Angel Correa
"Best day glad to have received the call from David Cataldo professional courtesy and very respectful needless to say he treat me like a person that understood what I was looking for and got right to business. 😀 to my surprise he came back with my options and most amazing how much I was able to save monthly. Thanks to him and State Fram. Kudos to his boss to have such an awesome representative of your company 👏 thanks Bill Hon for having employees like David Cataldo"
We responded:
"So great to hear David did a fantastic job for you. I know we helped on the Auto Insurance; we do offer Home Insurance and Life Insurance if there is ever a question or need to discuss let us know. "
Profile photo of Alexandra Sylvia

Alexandra Sylvia

September 19, 2024

5  out of  5
rating by Alexandra Sylvia
"Phil took excellent care of my family and business. He was patient, informative and very personable. We cut our bill down by hundreds of dollars. We are so grateful, thank you, Phil!!!!"
We responded:
"Phil does a great job here at Bill Hon State Farm. Thank you and thank you for the great review."
Profile photo of Jahaizza Lodewyks

Jahaizza Lodewyks

September 17, 2024

5  out of  5
rating by Jahaizza Lodewyks
"Crystal was so helpful!"
We responded:
"We agree Crystal is awesome! "
Profile photo of Nicole See

Nicole See

September 13, 2024

5  out of  5
rating by Nicole See
"Always a pleasant experience when dealing with the staff at this office! Tovah and Michael have both helped me out many times and they always seem happy to do so!"
We responded:
"Thank you Nicole. Tovah and Michael do a great job . So glad we were able to help out. "
Profile photo of Alesia “Smooth” Hendley

Alesia “Smooth” Hendley

September 12, 2024

5  out of  5
rating by Alesia “Smooth” Hendley
"Philip is amazing! He didn’t just sell me insurance he helped me UNDERSTAND insurance and what things actually mean within a policy. Now that’s a person who cares not just a salesman pushing unnecessary things on to you. Thank you Philip for such an awesome experience while dealing with something that is usually stressful. Greatly appreciate 💙"
We responded:
"Phil is amazing! Thank you for being part of the Bill Hon State Farm family. "
Profile photo of AKRAM M Othman

AKRAM M Othman

September 11, 2024

5  out of  5
rating by AKRAM M Othman
"Best agent to work with, its been a wonderful time with him, very easy to work with"
We responded:
"Hey Akram, thank you so much for the review. I know we have enjoyed working with you. Please don't hesitate to reach out if you have any questions or concerns. "
Profile photo of Katharine Dukes

Katharine Dukes

September 10, 2024

5  out of  5
rating by Katharine Dukes
"Gvest Capital has had an amazing business relationship for 15 months with Michael Feulner and Bill Hon. We have had quick-top notch service, educated answers as well as solutions with immediate response times. Thank you to Michael and your team!"
We responded:
"Hi Katharine, Mike does a fantastic job. We offer auto insurance, home insurance and much more. Let us know if you need any assistance with anything else. "
Profile photo of Mark Verrone

Mark Verrone

September 10, 2024

5  out of  5
rating by Mark Verrone
"Karen at the St Pete office was so pleasant to speak with. I have a learning disability and it’s tough for me to complete tasks such as this, but she was super patient and I really appreciated it. She needs a raise!"
We responded:
"Hey Mark , thank you for taking time to leave a review. Karen does a great job. Welcome to Bill Hon State Farm. "
Profile photo of Steve Bars

Steve Bars

September 9, 2024

5  out of  5
rating by Steve Bars
"Great customer service. They took the time to explain all of my options and directed me to the best policy that saved me money. Best agents in the greater Tampa Bay area."
We responded:
"Thank you so much Steve for the review. Truly appreciate it and glad we could help make experience a good one. "
Profile photo of Alex Stover

Alex Stover

September 9, 2024

5  out of  5
rating by Alex Stover
"I’ve been with Bill Hon for over 5 years now and often switch vehicles. I reached out today and as usual they were able to assist and answer questions even I didn’t know I had. Michael went above and beyond to make sure the policy was setup to my preference. Thanks as always!"
We responded:
"So glad to hear about your experience Alex. We really strive to help educate on coverages and sometimes like you mentioned we help in ways you might now have thought of. Thank you so much. "
Profile photo of Jab Barsoum

Jab Barsoum

September 9, 2024

5  out of  5
rating by Jab Barsoum
"Professionalism at its best. After reviewing my policies Michael notified me I was paying almost twice what I should. He saved me thousands on my auto, private residence, and investment properties. Thanks guys for your diligent effort and follow through."
We responded:
"Hey Jab, thank you so much for the 5 star review. Michael does a great job for us here @Bill Hon State Farm. Please let us know if we can assist in the future. "
Profile photo of Tiny Ninja Mom

Tiny Ninja Mom

September 7, 2024

5  out of  5
rating by Tiny Ninja Mom
"I absolutely LOVE this agency. I’ve had amazing and attentive agents (Karen Leon is my hero!) who have helped me many times over the years. I made the mistake of going to another agency/company for a year and it was a big mistake! Don’t. Do. It. Stay with Bill."
We responded:
"Well, we really appreciate the kinds words and glad we were able to earn your business back. We can help with Auto Insurance, Home insurance and Life insurance if any of those needs pop up. "